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CUSTOMER SERVICE REPRESENTATIVE

  • Industry: Financial Services
  • Career: Mid Career
  • Job Location: Sharjah
  • Salary: AED 3001-3500
  • Experience: 1 - 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0523941520
  • Email: hr@afaqjob.com
  • Street: Industrial Area
  • City: Dubai
  • Listed: February 13, 2024 2:10 pm
  • Expires: 16 days, 2 hours

Description

CUSTOMER SERVICE REPRESENTATIVE
PLACE: SHARJAH
SALARY: 3500

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

USE EMAIL/ WHATSAPP
ONLY THOSE INSIDE UAE

Listing ID: 59265cb3a98de5b0
26224 Al Wasl

 

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