Customer Service Representative
- Industry: Advertising
- Career: Entry Level
- Job Location: Dubai
- Salary: AED 3001-3500
- Experience: Less than 1 Year
- Job Type: Full Time
- Gender: Any
- Contact No.: 0563621027
- Email: hrayeshamalik101@gmail.com
- Street: Dubai
- City: Dubai
- Listed: April 3, 2024 7:34 am
- Expires: This ad has expired
Description
Job Title: Customer Service Representative
Job Overview:
We are looking for a friendly and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, resolving inquiries and issues, and ensuring customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
Assist customers with product information, order status, billing inquiries, and general support questions.
Resolve customer complaints and concerns effectively, escalating complex issues to the appropriate department when necessary.
Process orders, returns, and exchanges accurately and efficiently.
Maintain customer records and update databases with relevant information.
Collaborate with other team members to ensure a seamless customer experience.
Identify opportunities for process improvements and contribute to the development of best practices.
Requirements:
Previous experience in customer service or a related field is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency in computer skills and familiarity with CRM software is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
Empathy and patience when dealing with customers.
Benefits:
Competitive salary and benefits package.
Opportunities for career growth and advancement.
Positive and supportive work environment.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter to [hrayeshamalik101@gmail.com] or WhatsApp: +971563621027. Please include “Customer Service Representative Application” in the subject line.
Customer Service Representative
Job Title: Customer Service Representative Job Overview: We are seeking enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a Customer […]
Accountant
Real Estate Agent Job Summary: A real estate agent acts as an intermediary between buyers and sellers of properties. They assist clients in buying, selling, […]
Sales Executive
Job Title: Sales Executive Job Overview: We are looking for a dynamic and results-driven Sales Executive to join our team. The Sales Executive will be […]
Sales associate
Sales Representative Job Summary: The sales representative is responsible for generating revenue by selling products or services to prospective customers. They identify leads, cultivate relationships, […]
Warehouse Assistant
Job Title: Warehouse Assistant Job Overview: We are currently seeking a reliable and motivated individual to join our warehouse team as a Warehouse Assistant. The […]