call center assistant
- Industry: Telecom
- Career: Entry Level
- Job Location: Dubai
- Salary: AED 2501-3000
- Experience: Less than 1 Year
- Job Type: Full Time
- Gender: Any
- Contact No.: 0524802941
- Email: Fatima95f19@gmail.com
- Street: Dubai
- City: Dubai
- Listed: June 21, 2024 5:34 pm
- Expires: 15 days, 22 hours
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Description
Qualifications for a Call Center Assistant:
Education: High school diploma or equivalent. Some positions may prefer candidates with post-secondary education or certifications related to customer service or communication.
Communication Skills: Strong verbal and written communication skills are essential. Ability to communicate clearly and effectively with customers and colleagues.
Customer Service Experience: Prior experience in customer service, whether in a call center, retail, hospitality, or related field, is often preferred.
Technical Skills: Familiarity with basic computer applications (e.g., MS Office, CRM software) and ability to navigate multiple systems simultaneously.
Problem-Solving Skills: Ability to troubleshoot customer issues, handle complaints, and escalate complex problems when necessary.
Multitasking: Capability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Teamwork: Collaboration with other team members and departments to ensure customer satisfaction and efficient operations.
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