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call center assistant

  • Industry: Telecom
  • Career: Entry Level
  • Job Location: Dubai
  • Salary: AED 2501-3000
  • Experience: Less than 1 Year
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0524802941
  • Email: Fatima95f19@gmail.com
  • Street: Dubai
  • City: Dubai
  • Listed: June 21, 2024 5:34 pm
  • Expires: 2 days, 4 hours

Description

Qualifications for a Call Center Assistant:
Education: High school diploma or equivalent. Some positions may prefer candidates with post-secondary education or certifications related to customer service or communication.

Communication Skills: Strong verbal and written communication skills are essential. Ability to communicate clearly and effectively with customers and colleagues.

Customer Service Experience: Prior experience in customer service, whether in a call center, retail, hospitality, or related field, is often preferred.

Technical Skills: Familiarity with basic computer applications (e.g., MS Office, CRM software) and ability to navigate multiple systems simultaneously.

Problem-Solving Skills: Ability to troubleshoot customer issues, handle complaints, and escalate complex problems when necessary.

Multitasking: Capability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Teamwork: Collaboration with other team members and departments to ensure customer satisfaction and efficient operations.

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Listing ID: 9146673c73217c77
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