Waiter/Waitress

Description

We are looking for a friendly, professional, and customer-focused Waiter/Waitress to join our hospitality team. The ideal candidate will provide excellent dining service, ensure guest satisfaction, and create a welcoming atmosphere by delivering exceptional customer service and maintaining high hospitality standards.

Key Responsibilities:
Greet guests warmly and provide excellent customer service.
Present menus, explain menu items, and take food and beverage orders accurately.
Serve food and beverages promptly and professionally.
Ensure tables are clean, organized, and properly set before and after service.
Respond to guest requests and resolve complaints courteously and efficiently.
Process bills and payments accurately using the POS system.
Maintain cleanliness and hygiene standards in the dining area.
Work closely with the kitchen and other team members to ensure smooth service.
Follow company policies, food safety, and health regulations at all times.
Assist with opening and closing duties as assigned.