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Ticketing agent

  • Industry: Travel/Tourism
  • Career: Entry Level
  • Job Location: Dubai
  • Salary: AED 3001-3500
  • Experience: Less than 1 Year
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0525646507
  • Email: hr.ayeshamalik0@gmail.com
  • Street: Deira
  • City: Dubai
  • Listed: January 12, 2024 3:17 pm
  • Expires: This ad has expired

Description

As a Ticketing Agent, you will play a crucial role in providing exceptional customer service by assisting customers with their ticketing needs. You will be responsible for handling inquiries, processing ticket sales, and ensuring a smooth and efficient experience for our clients.

Responsibilities:

Assist customers in person, over the phone, or via email with ticket purchases, exchanges, and inquiries
Provide accurate information regarding schedules, pricing, and available services
Process ticket sales transactions and handle payment processing
Resolve customer issues and concerns in a professional and timely manner
Collaborate with other team members to ensure seamless operations
Stay informed about current promotions, discounts, and special events
Keep detailed records of customer interactions and transactions
Assist with general administrative tasks as needed
Qualifications:

High school diploma or equivalent; additional education in hospitality, tourism, or a related field is a plus
Strong communication and interpersonal skills
Excellent attention to detail and accuracy
Ability to work in a fast-paced environment
Proficient in using computer systems and ticketing software
Flexibility to work evenings, weekends, and holidays as needed
Multilingual abilities are a plus
How to Apply:

Email- hr.ayeshamalik0@gmail.com
WhatsApp- +971525646507

Listing ID: 54865a0f75acb090
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