- Industry: Hotels/Restaurant
- Career: Mid Career
- Job Location: Dubai
- Salary: AED 3501-4000
- Experience: 1 - 2 Years
- Job Type: Full Time
- Gender: Any
- Contact No.: 0551108274
- Email: email@example.com
- Street: Deira
- City: Dubai
- Listed: May 3, 2023 2:16 pm
- Expires: 4 days, 23 hours
Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
Respond professionally and process emails within the service level set by the department.
Ensure clients’ satisfaction and adherence to Kempinski service standards.
Achieve 90+% on call audits (LQA/IFH)
Follow the internal up-sell programme for Reservations department.
Follow internal credit policy.
Follow up on lost business and bring information about them to the knowledge of the department superiors.
At least 1 year experience on a similar role.
Good verbal and written communication skills. Ability to speak a second language is a plus but not required .
Has keen eye to details.
Flexible with working schedule.
Ability to collaborate to all levels of colleague.
Available to join immediately is a plus.
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