- Industry: Hotels/Restaurant
- Career: Entry Level
- Job Location: Dubai
- Salary: AED 2501-3000
- Experience: 1 - 2 Years
- Job Type: Full Time
- Gender: Any
- Contact No.: 0552647053
- Email: email@example.com
- City: Dubai
- Listed: November 10, 2023 11:19 am
- Expires: 5 days
Job Opportunity: Order Taker for Hotel in Dubai
A luxurious hotel in Dubai is seeking a dynamic and customer-focused Order Taker to join our team. If you have excellent communication skills, a passion for delivering exceptional service, and the ability to handle guest orders efficiently, we invite you to apply for this position.
Guest Interaction: Receive guest orders for room service or dining, providing a warm and welcoming interaction.
Order Processing: Input guest orders accurately into the hotel’s ordering system, ensuring attention to detail and customization requests.
Menu Knowledge: Familiarize yourself with the hotel’s menu offerings, ingredients, and special promotions to assist guests in making informed choices.
Coordination: Collaborate with the kitchen, bar, and serving staff to ensure timely and accurate order delivery to guests.
Special Requests: Handle special dietary requests, allergies, and any other guest preferences, communicating effectively with the culinary team.
Up-Selling: Suggest additional items or promotions to enhance the guest experience and increase revenue.
Feedback Handling: Address guest inquiries, concerns, or complaints promptly and professionally, escalating issues when necessary.
Previous experience as an Order Taker or in a similar role in a hotel or hospitality setting.
Excellent communication and interpersonal skills, with a focus on guest service.
Knowledge of food and beverage operations, menu items, and culinary terminology.
Ability to work in a fast-paced environment and handle multiple orders simultaneously.
Positive attitude, teamwork, and adaptability to varying guest preferences.
Proficiency in using order processing systems and basic computer skills.
Competitive salary and opportunities for performance-based incentives.
Training and development programs to enhance your hospitality and order taking skills.
Supportive and collaborative work environment in a prestigious hotel.
Opportunities for career advancement within the hotel industry.
Employee discounts on dining and other hotel services.
Location: Dubai, UAE
To apply, please send your resume and a cover letter outlining your experience in order taking and your commitment to delivering exceptional service to [Email Address]. Join our team and contribute to creating memorable dining experiences for our hotel guests!
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