Welcome, visitor! [ Register | Login

 

IT Support Specialist

  • Industry: IT/Computers - Web Development
  • Career: Mid Career
  • Job Location: Dubai
  • Salary: AED 3001-3500
  • Experience: 1 - 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0521732081
  • Email: hralishaqureshi@gmail.com
  • Street: Dubai
  • City: Dubai
  • Listed: February 6, 2024 12:48 pm
  • Expires: 7 days, 14 hours

Description

Job Title: IT Support Specialist

Location: Dubai, UAE

Employment Type: Full-time

About Us:
We are dedicated to providing innovative solutions and excellent service to our clients. As we continue to grow, we are seeking a skilled and customer-focused IT Support Specialist to join our dynamic team and help ensure the smooth operation of our technology systems.

Responsibilities:
Provide technical support and troubleshooting assistance to end-users via phone, email, chat, or in-person
Respond to and resolve help desk tickets and service requests in a timely and efficient manner
Install, configure, and maintain hardware, software, and peripherals, including computers, printers, scanners, and mobile devices
Diagnose and resolve technical issues related to operating systems, applications, network connectivity, and hardware components
Collaborate with internal teams and external vendors to escalate and resolve complex technical issues
Document and track all support activities, solutions, and resolutions in the help desk ticketing system
Conduct user training and orientation sessions to promote technology literacy and best practices
Implement and enforce IT security policies and procedures to protect company data and systems
Stay current with technology trends, developments, and best practices to continually improve IT support services
Participate in IT projects and initiatives as assigned by the IT manager or senior leadership

Requirements:
Bachelor’s degree in Information Technology, Computer Science, or related field preferred
Proven experience in IT support or a similar role, with a strong understanding of desktop operating systems, hardware, and software applications
Proficiency in troubleshooting and diagnosing technical issues across multiple platforms and environments
Strong customer service orientation with excellent communication and interpersonal skills
Ability to work independently and collaboratively in a fast-paced environment
Familiarity with ITIL or other IT service management frameworks is a plus
Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Desktop Support Technician (MCDST) are desirable
Knowledge of cybersecurity principles and practices preferred
Flexibility to work varying shifts, including evenings, weekends, and holidays as needed

Benefits:
Competitive salary based on experience and qualifications
Health insurance options
Retirement savings plan
Paid time off and holidays
Training and professional development opportunities
Positive and collaborative work environment

How to Apply:
If you are interested in joining our team as an IT Support Specialist, please submit your resume and cover letter to email:hralishaqureshi@gmail.com or WhatsApp:+971521732081.

Listing ID: 80765c1f183948c0
26224 Al Wasl

 

COMPANY FOR SALE

COMPANY FOR SALE AGENCY OF EUROPEAN EXHUAST FAN REGISTERED IN CIVIL DEFENCE, ABU DHABI, DUBAI & SHARJAH Full range of light fittings – LED, good […]

14224 Labour Camp AD

 

LABOUR CAMP FOR SALE – Al Quoz Industrial Area 3, Dubai (UAE)

BEST DEAL FOR LABOUR CAMP FOR SALE WITH 308 PERSON CAPACITY An exceptional opportunity to own a BRAND NEW like condition staff accommodation in the […]

Canada AD 12224

 

Canadian PR Card Services – 25 Years Experience

Canadian PR Card Services Expired PR Card Renewal 25 Years Experience Citizenship,Sponsorship,Income Tax or Any Problem in Canada Fee After Success Call +971-50-6207393 Or +1-289-5441044 […]

 

NASCO – Office Furniture

Naser Al Sayer & Co LLC NASCO – Office Furniture Since 1965 – Latest Products – Very Competitive Prices – Excellent Customer Service Contact No […]

 

Special Offers On Desert Safari / Dhow Cruise / City Tour (Dubai / Abu Dhab...

Special Offers On Desert Safari / Dhow Cruise / City Tour (Dubai / Abu Dhabi) ** Contact For More Information – 050 6551888 / 04 […]

10th Nov 2023 ABC Cargo New Artwork

 

ABC Cargo & Courier – Worldwide Door To Door Service

ABC Cargo & Courier – Worldwide Door To Door Service ABC Value Offer Toll Free Contact No – 800916 Email – sales@abccargo.ae Website – www.abccargo.ae […]

Nayeem 9th Feb 2021

 

RUNNING OUT OF TIME !! – Want to advertise for All your Mandatory Not...

RUNNING OUT OF TIME !! – Want to advertise for All your Mandatory Notice Ads ? • Company / Personal name change • Marriage notice […]

Nausheen 9th Feb 2021

 

RUNNING OUT OF TIME !! – Want to advertise for All your Mandatory Not...

RUNNING OUT OF TIME !! – Want to advertise for All your Mandatory Notice Ads ? • Company / Personal name change • Marriage notice […]

Seena 9th Feb 2021

 

RUNNING OUT OF TIME !! – Want to advertise for All your Mandatory Not...

RUNNING OUT OF TIME !! – Want to advertise for All your Mandatory Notice Ads ? • Company / Personal name change • Marriage notice […]

KT Buzzon New Logo 11

 

Urgently Required Indian / Pakistani Family Chauffeur – Dubai (UAE)

We are looking for Indian / Pakistani Family Chauffeur familiar with Dubai Roads with 2 years experience. Please send your CV at jparedes@galadarigroup.com     […]

KT Buzzon New Logo 11

 

Urgently Required Pakistani / Indian Muslim Cook – Dubai (UAE)

Urgently Required Pakistani / Indian Muslim Cook to work for a local family in Dubai with at least 2 years’ experience as a Cook. Please […]

 

Real Estate Supervisor

Job Title: Supervisor Job Overview: We are seeking a dynamic and experienced individual to join our team as a Supervisor. The successful candidate will play […]

 

Office Assistant

We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls […]

 

HR & Admin Officer

We are searching for a HR and Admin Officer to join our group and backing the everyday exercises of our Human Resources office. HR and […]

 

Secretary

Job Title: Secretary Job Overview: We are seeking a dynamic and organized individual to join our team as a Secretary. The successful candidate will play […]