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IT Support Specialist

  • Industry: IT/Computers - Web Development
  • Career: Mid Career
  • Job Location: Dubai
  • Salary: AED 3001-3500
  • Experience: 1 - 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0524304128
  • Email: hrfatimaali@gmail.com
  • Street: Dubai
  • City: Dubai
  • Listed: January 31, 2024 12:21 pm
  • Expires: 3 days, 14 hours

Description

Job Title: IT Support Specialist

Location: Dubai, UAE

Employment Type: Full-time

About Us:
We are committed to delivering innovative solutions and exceptional customer service. As we continue to grow, we are seeking a talented IT Support Specialist to join our team and help us maintain our technology infrastructure and support our employees.

Responsibilities:
Provide technical support to employees on hardware, software, and network-related issues
Troubleshoot and resolve hardware and software problems in a timely manner
Install, configure, and upgrade computer systems and software applications
Set up and maintain user accounts and permissions in accordance with company policies
Monitor and maintain network infrastructure, including routers, switches, and firewalls
Perform routine maintenance tasks, such as system updates, backups, and security patches
Respond to help desk tickets and provide technical assistance via phone, email, or in-person
Collaborate with other IT team members to identify and implement solutions to improve efficiency and productivity
Document and maintain accurate records of IT assets, configurations, and procedures
Stay informed about emerging technologies and best practices in IT support and service delivery

Requirements:
Bachelor’s degree in Computer Science, Information Technology, or related field preferred
Proven experience as an IT Support Specialist or similar role
Strong knowledge of Windows and macOS operating systems
Experience with troubleshooting hardware, software, and network issues
Familiarity with network protocols, TCP/IP, DNS, DHCP, etc.
Excellent problem-solving and communication skills
Ability to work independently and as part of a team in a fast-paced environment
Customer-focused mindset and commitment to delivering high-quality service
Industry certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus

Benefits:
Competitive salary
Health insurance
Retirement savings plan
Paid time off and holidays
Training and development opportunities
Collaborative and team-oriented work environment

How to Apply:
If you are passionate about technology and customer service and are interested in joining our dynamic team as an IT Support Specialist, please submit your resume and cover letter to email:hrfatimaali@gmail.com or WhatsApp:+971524304128.

Listing ID: 32665b9fb8e43358
26224 Al Wasl

 

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