Hotel Room Attendant

Description

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests.
Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully- stocked, clean and inviting at all times. If you’re interesting in kickstarting your career in the hotel industry, we’d like to meet you.
Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Responsibilities
Change bed linen and make beds
Replace used towels
Sweep and mop floors
Vacuum carpets
Dust furniture
Replenish bath care products (e.g. soap and shampoo)
Restock beverages and food items in the mini-bar
Clean public areas, like corridors
Report any technical issues and maintenance needs
Address guests’ queries (e.g. on additional services)
Help guests retrieve lost items
Ensure all assigned rooms are clean and tidy by the end of the shift
Follow hotel security guidelines
Requirements and skills
Work experience as a Room Attendant or Maid
Experience with industrial cleaning equipment and products
Good physical health and stamina
Flexibility to work in shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions