Guest Relations Executive
- Industry: Hotels/Restaurant
- Career: Mid Career
- Job Location: Dubai
- Salary: AED 5001-7000
- Experience: 2 - 5 Years
- Job Type: Full Time
- Gender: Any
- Contact No.: 0562854957
- Email: hr.mariabaig@gmail.com
- Street: Deira
- City: Dubai
- Listed: May 8, 2024 1:29 pm
- Expires: This ad has expired
![](https://buzzon.khaleejtimes.com/wp-content/themes/classipress-17/images/no-thumb-500x375.png)
Description
Responsibilities:
Welcome guests upon arrival and provide personalized assistance and support throughout their stay or visit.
Assist guests with check-in and check-out procedures, including registration, room assignments, and payment processing.
Respond promptly to guest inquiries, requests, and concerns, resolving issues and ensuring a positive experience.
Coordinate special requests and amenities for guests, such as room upgrades, transportation arrangements, and restaurant reservations.
Provide information about hotel facilities, services, and local attractions to enhance the guest experience.
Monitor guest feedback and satisfaction levels, addressing any issues or complaints in a timely and effective manner.
Build and maintain positive relationships with guests to encourage repeat visits and loyalty.
Collaborate with other departments, such as housekeeping, concierge, and food and beverage, to ensure seamless guest service delivery.
Maintain accurate records of guest interactions, requests, and preferences using hotel management software.
Requirements:
Proven experience in guest relations, customer service, or hospitality roles, preferably in a luxury hotel or resort environment.
Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
Strong problem-solving and conflict resolution abilities.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency in Microsoft Office Suite and hotel management software.
Fluency in multiple languages is a plus.
How to Apply:
Interested candidates can send their CV/Resume and a cover letter to Email (hr.mariabaig@gmail.com) or WhatsApp (+971562854957).
Receptionist
Join Our Team! Receptionist Wanted About Us: We are a leading company, known for our exceptional service and professional environment. As we continue to grow, […]
SECURITY/CCTV OPERATOR
We are looking for a fit and attentive security guard to ensure that our property is protected. The security guard is responsible for recording the […]
Vacancy for Call Center
We are urgently hiring Customer Service Executive, Customer Service Representative and Call Center Agent to join our team. We provide a basic salary, accommodation and […]
Logistic Coordinator
Join Our Team! Logistics Coordinator Wanted About Us: We are a dynamic and growing company specializing in Logistic Services, committed to efficiency and excellence in […]
OFFICE ASSISTANT
Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls […]
Vacancy for Administration
We are urgently hiring Administrative Executive, Administrative HR and Administrative Assistant to join our Company. We provide basic salary, accommodation and transportation costs, visa with […]
Tour Guide
We are searching for a vibrant tour guide to join our established company. The tour guide’s responsibilities include planning travel itineraries, familiarizing customers with the […]
warehouse Associate
Job Responsibilities: Receiving and Inspecting Goods: Unload, inspect, and record incoming shipments. Verify the quantity and quality of items received against purchase orders and invoices. […]