Desktop Support Technician

Industry: IT/Computers - Hardware
Career: Entry Level
Job Location: Dubai
Salary: AED 2501-3000
Experience: 1 - 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0551108274
Email: hr.jeshna@gmail.com
City: Dubai
Listed: November 16, 2023 3:56 pm
Expires: 14 days, 12 hours

Description

Job Opportunity: Desktop Support Technician in Dubai

A reputable IT services provider in Dubai is looking for a skilled and customer-focused individual to join our team as a Desktop Support Technician. If you have experience in providing technical support, troubleshooting hardware and software issues, and ensuring end-user satisfaction, we encourage you to apply for this position.

Key Responsibilities:

Technical Support: Provide desktop and laptop support to end-users, resolving hardware and software issues.
Installation and Configuration: Install and configure computer hardware, software, and peripherals.
Troubleshooting: Diagnose and troubleshoot technical issues, providing timely resolutions.
User Training: Conduct training sessions for end-users on basic IT procedures.
Documentation: Maintain accurate records of support requests, resolutions, and system changes.
Customer Service: Ensure a positive customer service experience for all end-users.
Requirements:

Proven experience as a Desktop Support Technician or in a similar role.
Strong knowledge of desktop operating systems, software applications, and hardware components.
Excellent troubleshooting and problem-solving skills.
Effective communication and interpersonal abilities.
Relevant certifications in IT support or related fields are a plus.
Contact Information:

Contact Number: 0551108274
Email: hr.jeshna@gmail.com
Location: Dubai, UAE

To apply, please contact us at the provided contact number or email address. Join our team and contribute to the smooth operation of IT systems for our clients! #DesktopSupportTechnician #DubaiJobs #JobOpportunity #ITSupport #DubaiCareers #TechnicalSupport #CareerGrowthInDubai