CUSTOMER SERVICE REPRESENTATIVE
- Industry: Telecom
- Career: Mid Career
- Job Location: Dubai
- Salary: AED 3501-4000
- Experience: 1 - 2 Years
- Job Type: Full Time
- Gender: Any
- Contact No.: 0523941520
- Email: careers@afaqjob.com
- Street: 27th street
- City: Dubai
- Listed: November 21, 2023 1:11 pm
- Expires: 15 days, 21 hours
Description
Customer Service Job in Dubai
Posted: Today
Salary: AED 2500
Place: Dubai
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
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