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Customer Service Officer

  • Industry: Banking
  • Career: Mid Career
  • Job Location: Dubai
  • Salary: AED 4001-5000
  • Experience: 1 - 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0562854957
  • Email: hr.mariabaig@gmail.com
  • Street: Deira
  • City: Dubai
  • Listed: May 13, 2024 2:00 pm
  • Expires: 24 days, 22 hours

Description

Responsibilities:

Provide personalized assistance to customers with their banking needs, including account inquiries, transactions, and product information.
Conduct financial assessments and recommend suitable banking products and services to meet customers’ needs.
Process customer transactions accurately and efficiently, including deposits, withdrawals, and fund transfers.
Assist customers with account openings, loan applications, and other banking services.
Respond promptly to customer inquiries via phone, email, and in-person interactions.
Resolve customer complaints and issues in a professional and timely manner.
Maintain up-to-date knowledge of banking regulations, policies, and procedures.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.

Requirements:

Proven experience in customer service, preferably in the banking or financial services industry.
Strong communication and interpersonal skills.
Ability to understand and explain complex financial products and services.
Excellent problem-solving and decision-making abilities.
Proficiency in banking software and Microsoft Office suite.
Attention to detail and accuracy in transaction processing.
Customer-focused mindset with a commitment to delivering exceptional service.

Benefits:

Competitive salary package
Opportunities for career advancement and professional development
Comprehensive benefits package
Supportive and collaborative work environment

How to Apply:
Interested candidates can send their CV/resume to email (hr.mariabaig@gmail.com) or WhatsApp (+971562854957).

Listing ID: 1776641d62dc863f
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