Customer Service Executive – part time

Description

Responsibilities:

Passenger Assistance: Assist passengers with check-in, boarding, and inquiries in a professional and courteous manner.
Information Resource: Provide information about flight schedules, baggage policies, and travel documentation.
Communication: Maintain clear and helpful communication with passengers, airline staff, and airport authorities.
Problem Resolution: Address passenger concerns and resolve issues efficiently, ensuring a positive travel experience.
Ticketing: Handle ticketing and reservation-related inquiries and assist with bookings.
Part-Time Schedule: Work part-time hours as required, including evenings and weekends.
Requirements:

Customer Service Skills: Strong interpersonal and communication skills to provide top-notch customer service.
Detail-Oriented: Attention to detail in handling passenger requests and documentation.
Flexibility: Willingness to work part-time hours and adapt to varying shifts.
Prior Experience: Previous customer service experience, especially in the airline industry, is an advantage.