Concierge For Hotel in Al Nahda, Dubai

Description

Job Title: Concierge

Location: Dubai, UAE

Job Description:
We are looking for a customer-oriented and friendly Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and assistance to our guests and residents. The Concierge will serve as a primary point of contact, offering information, assistance, and recommendations to enhance the overall experience of our clientele. This role requires excellent communication skills, a positive attitude, and the ability to handle various tasks simultaneously.

Key Responsibilities:
Greet and welcome guests and residents in a warm and professional manner
Provide information about the facility, local attractions, and services
Assist guests with booking reservations, transportation, and other arrangements
Handle incoming and outgoing mail, packages, and deliveries
Maintain a clean and organized lobby and reception area
Respond to inquiries and resolve any guest or resident issues promptly
Coordinate with other staff to ensure seamless guest experiences
Maintain a professional and courteous demeanor at all times

Requirements:
Previous experience in a customer service or hospitality role is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and a proactive approach to guest satisfaction
Proficiency in using computer systems and basic office software
Ability to multitask and prioritize tasks effectively
Friendly and welcoming personality with a strong customer service orientation
High school diploma or equivalent; additional hospitality training is a plus

Benefits:
Competitive salary and benefits package
Opportunities for professional development and advancement
Positive and collaborative work environment
Health insurance and other benefits

How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are the right fit for this position to email:hralishaqureshi@gmail.com or WhatsApp:+971521732081.
We look forward to reviewing your application.