Collection Officer

Description

Exciting Opportunity for Collection Officers in Dubai!

Are you an assertive, results-driven individual with excellent negotiation skills? We are a leading financial institution in Dubai, on the lookout for dedicated and experienced Collection Officers to join our dynamic team.

Key Responsibilities:

Debt Recovery: Effectively manage a portfolio of overdue accounts, implementing strategies to recover outstanding payments.
Negotiation: Engage with customers professionally, negotiating repayment plans and settlements to clear debts.
Documentation: Maintain accurate records of customer interactions, payments, and updated contact details.
Compliance: Ensure all collection activities adhere to regulatory guidelines and internal policies.
Customer Service: Provide empathetic and supportive assistance to customers facing financial difficulties, exploring viable solutions.
Requirements:

Proven experience in debt collection or a similar role within the banking or financial sector.
Strong negotiation skills and the ability to handle difficult conversations with professionalism.
Excellent communication and interpersonal skills.
Knowledge of relevant laws and regulations governing debt collection in the UAE.
Persistence, resilience, and a goal-oriented mindset.
Benefits:

Competitive Salary and Performance-Based Bonuses
Health Insurance and Retirement Benefits
Ongoing Training and Professional Development
Supportive Work Environment and Career Advancement Opportunities