CALL CENTER REPRESENTATIVE
- Industry: Telecom
- Career: Mid Career
- Job Location: Dubai
- Salary: AED 2501-3000
- Experience: 1 - 2 Years
- Job Type: Full Time
- Gender: Any
- Contact No.: 0508928465
- Email: nhanim361@gmail.com
- Street: 27th street
- City: Dubai
- Listed: April 17, 2023 11:29 am
- Expires: This ad has expired
Description
responsibilities:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies
ONLY THOSE IN UAE
USE EMAIL/WHATSAPP TO APPLY WITH CV
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