Call Center Agent

Description

We are looking for a motivated Call Center Agent to handle inbound and outbound calls, assist customers with inquiries, and provide information about company products and services. The ideal candidate should have good communication skills and a customer-focused attitude.

Key Responsibilities

Answer incoming customer calls and respond to inquiries

Make outbound calls when required

Provide accurate information about products and services

Maintain a high level of customer satisfaction

Requirements

Good communication and listening skills

Basic computer and data entry skills

Ability to handle calls professionally and calmly

Strong problem-solving skills and positive attitude

Qualifications

Previous call center or customer service experience is an advantage but not required

interested candidates are requested to send their CV via Whatsapp Number : 0542852378