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Call Center Agent

  • Industry: Travel/Tourism
  • Career: Entry Level
  • Job Location: Dubai
  • Salary: AED 3501-4000
  • Experience: 1 - 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0526970063
  • Email: hr.jeshna@gmail.com
  • City: Dubai
  • Listed: November 29, 2023 3:06 pm
  • Expires: 21 days, 17 hours

Description

Job Opportunity: Call Center Agent

Join our dynamic team as a Call Center Agent in Dubai and contribute to delivering excellent customer service!

Key Responsibilities:

Inbound Calls: Handle incoming calls from customers, addressing inquiries and providing information.
Outbound Calls: Make outbound calls to follow up on customer requests and ensure satisfaction.
Issue Resolution: Resolve customer complaints and concerns in a professional and efficient manner.
Product Knowledge: Maintain a good understanding of products/services to assist customers effectively.
Documentation: Accurately document customer interactions and details for future reference.
Requirements:

Previous experience in a call center or customer service role is preferred.
Excellent communication skills in English; additional languages are a plus.
Ability to remain calm and focused under pressure.
Good problem-solving skills and attention to detail.
Familiarity with CRM systems is an advantage.
Location: Dubai, UAE

To apply, please send your resume and cover letter to hr.jeshna@gmail.com or contact us at [0526970063]. Elevate your career with us and be part of a team committed to customer satisfaction! #CallCenterJobs #CustomerService #DubaiJobs #HiringNow

Listing ID: 57265671780ecdc5
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